Poor workstation ergonomics driving preventable sickness absence 

Poor desk setups are contributing to millions of lost working days each year, with musculoskeletal disorders (MSDs) remaining one of the leading causes of sickness absence among desk-based workers. According to workplace ergonomics specialist, Fellowes, employers should take a more proactive approach to workstation design.  

The company warned that seemingly minor issues, such as incorrectly positioned monitors, poor seating and inadequate home working environments, can develop into long-term health problems if left unaddressed. 

Louise Shipley, Head of European Marketing for Workplace Health Solutions at Fellowes, said musculoskeletal problems often develop gradually rather than through a single injury. 

“Musculoskeletal disorders linked to deskwork tend to develop incrementally rather than suddenly. Without early intervention, minor workstation issues can compound over time and contribute to extended absence.” 

The guidance comes as employers continue to focus on reducing sickness absence and supporting healthier ways of working, particularly as hybrid working remains commonplace across many organisations. 

According to Fellowes, one of the most common issues is incorrect monitor positioning, with screens placed too high or too low, forcing employees to tilt or crane their necks, leading to neck and upper back pain. The company recommends positioning monitors at eye level using adjustable monitor arms or laptop stands. 

Insufficient lumbar support is another common problem. Chairs that fail to support the natural curve of the lower back can encourage poor posture and increase spinal compression, while desks that are too high or too low may lead to shoulder and arm strain by preventing employees from maintaining a comfortable typing position. 

The guidance also highlights the risks associated with keyboards and mice positioned too far away, unsupported wrists and forearms, and prolonged periods of sitting without regular movement breaks. 

Hybrid working has introduced additional challenges, with many employees working from dining tables, sofas or makeshift home offices that lack appropriate ergonomic equipment. Fellowes says employers should encourage staff to replicate good workstation practices at home by using laptop stands, external keyboards and mice, alongside supportive seating where possible. 

The company also recommends regular workstation risk assessments to identify potential ergonomic issues before they develop into more serious health concerns. 

Shipley added that these assessments can help organisations improve employee comfort while reducing the risk of injury. 

“Workstation Risk Assessments can identify risks and find ergonomic solutions for improving posture, reducing strain and boosting wellbeing.” 

The advice reflects growing recognition of the impact musculoskeletal health has on workforce wellbeing and business performance. According to the Health and Safety Executive, musculoskeletal disorders remain one of the leading causes of work-related ill health in Great Britain, accounting for millions of working days lost each year. For employers, investing in good ergonomic practices may therefore represent a relatively low-cost intervention that can help reduce absence, improve employee comfort and support long-term productivity.