Privacy Policy
Last Updated: 9th August 2025
Effective Date: 2nd August 2025
This Privacy Policy sets out how TheWellCrowd Ltd (71–75 Shelton Street, London WC2H 9JQ, United Kingdom of Great Britain and Northern Ireland) (“we”, “our”, or “us”) collects, uses, and discloses your information when you use our website at https://thewellcrowd.com (the “Service”).
By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not use or access the Service.
We may update or amend this Privacy Policy at any time without prior notice. Any revised version will be posted on the Service and will take effect 180 days after posting. Your continued use of the Service after that date will indicate your acceptance of the updated policy. We recommend checking this page periodically for any changes.
1. How We Collect Your Information
We may collect or receive information about you in the following ways:
- When you complete a registration form or otherwise submit personal information to us
- When you interact with the website or Service
- From publicly available sources
2. How We Use Your Information
We will use the information we collect about you for the following purposes:
- Marketing and promotional activities
- Creating and managing your user account
- Publishing testimonials
- Enforcing our Terms & Conditions
- Processing payments
- Providing support services
- Administrative purposes
- Delivering targeted advertising
- Managing customer orders
- Protecting the security of our site
- Resolving disputes
- Managing user accounts
If we wish to use your information for any other purpose, we will first request your consent. We will only use your information for that additional purpose once consent has been provided, unless we are otherwise required by law.
3. How We Share Your Information
We will not transfer your personal information to any third party without your consent, except in the limited circumstances described below:
- Advertising service providers
- Sponsors
- Marketing agencies
- Legal entities
- Analytics providers
- Data collection and processing partners
We require these third parties to use your personal information only for the specific purpose for which it was provided and not to keep it longer than necessary to fulfil that purpose.
We may also disclose your personal information:
- To comply with any applicable law, regulation, court order, or other legal process
- To enforce our agreements with you, including this Privacy Policy
- To respond to claims that your use of the Service infringes the rights of any third party
If our company or the Service is merged with or acquired by another business, your information may be transferred to the new owner as part of the assets.
4. Your Rights
Depending on the applicable law, you may have the right to:
- Access and correct your personal data
- Request the deletion of your personal data
- Obtain a copy of your personal data
- Restrict or object to the processing of your personal data
- Request that we transfer (port) your personal data to another organisation
- Withdraw any consent you have given for processing
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please email us at hello@thewellcrowd.com. We will respond in accordance with applicable law.
You may also opt out of direct marketing communications or profiling for marketing purposes by contacting us at the same email address.
Please note: If you choose not to provide or allow us to process the personal information we require, or if you withdraw your consent, you may not be able to access or use certain services.
5. Cookies and Tracking Technologies
To learn more about how we use cookies and other tracking technologies, and the choices you have, please refer to our Cookie Policy.
6. Security
We take the security of your information seriously and use reasonable measures to prevent loss, misuse, or unauthorised alteration of your information under our control. However, due to the inherent risks of transmitting information online, we cannot guarantee absolute security. Any information you send to us is at your own risk.
7. Third-Party Links and Services
Our Service may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not cover the privacy practices of such third parties.
We encourage you to review the privacy policies of every website you visit. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.
8. Grievance / Data Protection Officer
If you have any questions or concerns about how we handle your information, please contact our Grievance Officer:
Email: hello@thewellcrowd.com
We will address your concerns in line with applicable law.
