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Inside Southbank Centre’s Employee Listening and 360 Feedback Journey

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How can organisations move beyond collecting employee feedback to creating meaningful change? This webinar from People Insight explores how Southbank Centre is developing a more connected approach to employee listening, leadership development and organisational improvement.

Featuring Southbank Centre’s Courtney Caton and Luke Jackson, alongside People Insight’s Costa Antoniou, the discussion examines how employee surveys, 360-degree feedback and accountability can work together to strengthen workplace culture and employee engagement.

The session offers practical insight into building a continuous feedback culture, encouraging participation and ensuring employee voices lead to visible action.

Webinar

Turning employee feedback into meaningful action, stronger leadership and lasting cultural change

The webinar explores how organisations can connect employee listening with leadership development, build trust and accountability around feedback, and use 360-degree assessments to strengthen leadership effectiveness. It also offers practical guidance on translating survey findings into meaningful action and measurable improvements.

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